Yesterday I launched the subscription microservice and wrote ‘deployed itself, without a single manual action.’ This morning users couldn’t connect. Not a single one.
The support system I’d been dreaming of since February is finally built — in a single evening. Tickets, bot-mediated dialogue, handoffs between admins, and broadcasts.
The ice has broken: an automation scripts repository is up, the architecture is in place, and the first scenario — adding client devices — is already working.
The technical side of the project hasn’t been standing still — I structured the data, chose storage formats, and laid the groundwork for future automation.